PASSENGER
We provide a friendly and smooth experience for everyone. This includes people with disabilities and special needs. We do this by following Canadian Transportation Agency rules.
At North Peace Regional Airport (YXJ), we are dedicated to providing an accommodating and trouble-free airport experience to persons with disabilities and special needs. We are subject to the Canadian Transportation Agency Accessible Transportation for Persons with Disabilities Regulations.
Our Air Terminal Building reduces barriers for persons with disabilities.
We also take part in the Sunflower Lanyard program. This initiative supports individuals with invisible disabilities. If you see the sunflower symbol, know that we are here to help and understand your needs.
For any inquiries or concerns, feel free to reach out to us:
Email: [email protected]
Phone: 250-787-0426
Thank you for choosing YXJ Airport, where everyone’s journey matters.
Our site uses an accessibility tool to improve your experience—look for the accessibility icon in the lower left corner.
Accessible ground transportation is available at North Peace Regional Airport and in the City of Fort St. John.
Taxis, and shuttles, including HandyDART, should be pre-arranged with the service provider ahead of time to ensure an accessible vehicle is ready to take you to or from the airport.
Ground Transportation Operators open doors for all clients, assist loading and unloading luggage and assist persons with disabilities to the front of the line at their check-in desk inside the terminal.
For more information on ground transportation options, including reserving accessible vehicles from car rental companies serving North Peace Regional Airport, please visit:
A designated curbside area is located in front of the airport terminal building for dropping off and picking up; however, no vehicle can be left unattended in these areas.
This space is signed and painted.
Our terminal parking facilities are fully accessible, with designated parking spots located close to the Airport Terminal Building.
To use one of these spots, please ensure your valid Accessible Parking Permit is displayed and clearly visible on the vehicle’s sun visor or front dash.
Enjoy up to 60 minutes of complimentary parking in the main lot on us. (This excludes metered parking.)
Our terminal features automatic doors into our departures and arrivals area.
If you are flying in or out of North Peace Regional Airport, it is important to contact your airline prior to travelling to let them know that you require special assistance. Airline representatives will be able to provide information on the use of wheelchairs, passenger escort services, and support with check-in and boarding processes, as well as arrival at your destination.
While North Peace Regional Airport does its best to accommodate all passengers, failure to pre-arrange assistance may result in a delay in service. We strongly suggest that you contact your airline at least 48 hours prior to travel to allow time for your requests to be fulfilled. We also recommend that travelers review their airline’s check-in, cut-off and boarding time requirements prior to arriving at the airport.
Contact information for airlines serving North Peace Regional Airport is available at Airlines at YXJ
North Peace Regional Airport is fully wheelchair accessible.
Airlines operating out of the airport have wheelchairs available for passengers.
Public washroom facilities are located in both pre and post-security areas for guests, including wheelchair accessible stalls and infant changing tables.
A designated relief area for service animals and pets is located directly outside the Departures doors of the terminal building.
A second designated service dog relief area is located after the screening checkpoint within the secure area/departures lounge. You will find the service dog relief area at the back left corner the departures lounge. The area is signed and equipped with hand sanitizer, waste disposal bags and a covered waste collection bin.
The Canadian Transportation Agency (CTA) is a valuable resource for learning about air travel accessibility regulations and discovering helpful guides for accessible travel. The CTA works to ensure that federally regulated (air, rail, marine and interprovincial bus) transportation services and facilities in Canada are accessible to persons with disabilities.
The Government of Canada’s Access to Travel website provides information on transportation between Canadian cities by air, rail, ferry and intercity bus, local transportation, the accessibility of airport terminals, provincial tourism and service standards. The website also features Tips for Travellers with Disabilities, an online tool that provides trip-planning information and resources.
For more information and guidance about accessible travel and the CTA’s dispute resolution services, please contact [email protected].
We are committed to creating an inclusive and welcoming travel experience to everyone who visits YXJ. Do you have feedback that would help us remove barriers and or provide additional services to improve your experience? Let us know:
By email: [email protected]
By phone: 250-787-0426.
By mail: Box 6490 Fort St John, BC VIJ 4H9
In person: YXJ administration office 9919 Terminal Rd, Fort St John, BC.
Point of Contact: Managing Director
To submit your feedback anonymously, please submit via the “Comments and Questions?” section at the bottom of this page. Please Type “NA” in the Your Full Name box, and use the email address “[email protected]” in the Your Email address box.
Your feedback will be logged into our incident tracking system, and you will receive a reply and follow up via the method used to initially provide feedback, unless otherwise requested in a different format. Those that submit anonymously will not receive a reply.
We want to make YXJ easy for everyone to use. We keep checking our buildings and ways of doing things to ensure we’re doing well. If you download our Accessibility Plan:
If you would like to download our Accessibility Plan Progress Report:
The Sunflower Lanyard Program aims to improve assistance for travellers with differing needs and abilities.
North Peace Regional Airport is proud to offer the globally recognized Hidden Disabilities Sunflower Program to support passengers with hidden disabilities, also known as invisible disabilities.
The Sunflower logo aims to assist those travelling with invisible disabilities who may need a little extra patience, care and assistance during their travel experience.
Traveling with a hidden disability? Wear our Sunflower lanyard to signal to staff that you might need extra help or patience. It’s optional and private.
Pick one up from Terminal Services or ask for help finding the counter.
For in-flight assistance, we recommend reaching out to your airline in advance. They are equipped to provide the necessary support during your flight.
The Sunflower Lanyard Program isn’t about special privileges or expedited processes. It’s about empathy, understanding, and respect.
It reminds our staff to extend compassion, offer additional assistance when needed, and ensure that every passenger feels comfortable and confident during their journey.
The Sunflower lanyard is more than just a travel accessory. It’s a symbol of our commitment to you. Keep it as a memento of your journey with us, and feel free to use it at over 130 Sunflower-friendly airports worldwide.
Please note that this program does not allow for special treatment or expedited security screening but is a reminder to airport staff to show extra compassion, allow time for additional assistance, and let those travelling with these hidden disabilities feel comfortable and confident.